Privacy Policy (POPIA)

What we collect

Account information: name, email address, mobile number, role (seeker, owner, agent, agency, developer) and profile details you provide.

Listing information: property details, photographs, suburb and contact details you choose to publish.

Usage information: pages viewed, searches run, listings viewed, enquiries sent, device and approximate location derived from your IP address.

How we use it

To publish your listings, deliver enquiries to advertisers, operate search, prevent fraud and abuse, provide support, and send service and (where you have opted in) alert emails.

We do not sell personal information.

Sharing

When you send an enquiry, your name, contact details and message are shared with the advertiser so they can respond.

We use operators for hosting, email delivery, analytics and error monitoring, who process personal information on our instructions and under confidentiality obligations.

Your POPIA rights

You may access, correct, delete or export your information, object to processing, and withdraw consent to direct marketing at any time from your account settings or by contacting support.

Every alert email includes an unsubscribe link. You may also lodge a complaint with the Information Regulator (South Africa).

Retention and security

We keep personal information only as long as needed to operate the marketplace or to meet legal obligations, and protect it with access controls, encryption in transit and row-level database security.